INSS suspends bonus payments to reduce order queue due to lack of resources

As a budget restriction measure, the National Social Security Institute (INSS) suspended the payment of bonuses to civil servants to reduce waiting lists for pension, retirement and other benefits requests.

The suspension was announced in a letter sent this Wednesday by the president of the INSS, Gilberto Waller Junior, to the Ministry of Social Security.

According to the document, the suspension of the program, which is effective from today, is to avoid “administrative impacts resulting from the continuity of its activities without prior recomposition and due budgetary commitment.”

The letter details that the tasks that were in progress in the PGB extraordinary queue must be suspended, without new requests entering the queue.

The PGB replaced the old Social Security Queue Combating Program, which ended in 2024, and resumed the payment of bonuses for productivity. INSS employees receive R$68 per completed process, while federal medical experts are entitled to R$75 per examination or documentary analysis.

In the document, the INSS recognizes the importance of the PGB in tackling the queues of requests, and says that it is working to replenish the necessary resources to resume payment of the bonus “as soon as possible”.

Currently, the Institute has more than 2.6 million benefit requests in the queue, according to the August balance.

Extra social service appointments were also affected. The procedures are part, for example, of the granting of the Continuous Payment Benefit (BPC), which requires a social analysis to provide the amounts

“Similarly, future Social Service appointments outside the employees’ working hours must be relocated to regular times, with the necessary adjustments or suspension of these schedules, as per guidance from the Social Service”, details the letter.